We want you to have the best experience possible when shopping for beauty products, so please don’t hesitate to contact us. Looking and feeling great are the keys to living a more enjoyable life, and that’s the experience we want our customers to have. MaplePrime doesn’t just sell beauty products, it sells the tools necessary for people to look and feel their best. We’ve worked hard to earn our reputation. What started as a small family dream is now growing rapidly thanks to our loyal customer base. We specialize in the latest and most-effective skincare, color, fragrance, body, smilecare, and hair-care products. MaplePrime stocks a diverse range of products from brand-name mainstays to emerging products that are just waiting to take the market by storm. What sets us apart from the rest is that we sell properly-sourced products at prices far below what most retailers charge.Īll our items are 100% authentic, we don't sell any knockoffs or imitations. With its dedication to quality and customer service, our small, family-run company quickly outgrew its modest headquarters and just moved into our brand new warehouse this year. Jacob and Ahron Lev began this journey in 2012, and it immediately struck a chord with online shoppers. Born out of a dream to bring high-quality beauty care products at affordable prices, this beauty retailer started out as a small father-and-son operation in Brooklyn, New York. Here at MaplePrime, we take pride in helping our customers look and feel their best.
If you've mistakenly ordered the wrong product, Maple Prime will pay to have it shipped back to us and we will refund your card if it is fully sealed however, we will not refund any extra fees such as shipping or gift wrapping. Ordered the wrong product? Mistakes do happen! We are sorry for the inconvenience, but due to the nature of the products we sell, we can’t accept refunds on any opened products. We will accept a return only if fully sealed. Maple Prime accepts returns on all items under the following conditions.
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Full refunds on applicable items will be paid to your card and Maple Prime will pay to have it shipped back to us. Maple Prime is dedicated to customer satisfaction, and we hope that you are satisfied with each and every product you get from us.
It’s important to note that all deliveries are subject to variance due to availability and shipping issues, but we do everything we can to get your items to you in a timely fashion. Sometimes, depending on the volume of orders, it can take up to 3 business days for your order to ship out. We aim to ship all orders within 1 business day. We are not responsible for any import Duties, Taxes or Fees, that your order may be subjected to, by your government. IMPORTANT NOTE: Most orders arrive duty free. If you are an international customer, then we can still offer you very competitive international shipping rates.Īll international deliveries cost $14.99 for the first item and $3.99 for each additional one.
It can take 1-3 business days for you to receive your package, once your order is shipped. The cost is $9.99 on all domestic orders. We ship from Brooklyn NY, it can take 3-5 Business days for you to receive your package, once your order is shipped. Unless otherwise selected during checkout, Maple Prime uses ground shipping via USPS, UPS or FedEx.
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We negotiate with our shipping vendors, to get our customer the best rates.Īll orders will be offered Free standard domestic shipping. Maple Prime is dedicated to customer satisfaction, and that means we do everything we can to get your orders to you as quickly as possible.
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